PULL PALZ SHIPPING & DELIVERY POLICY

Effective Date: September 22, 2026

Pull Palz is a local service business. We provide trash-to-curb, bin return, and related property services at eligible service addresses.

NO PHYSICAL SHIPPING

Pull Palz does not currently ship physical products or merchandise as part of our standard services.

Because customers are purchasing a service rather than a physical product, no physical item will be shipped or delivered by mail or parcel carrier after purchasing a Pull Palz service plan.

SERVICE DELIVERY

Purchasing a Pull Palz service means service will be performed at the eligible service address provided by the customer.

Service dates and frequency depend on the customer's selected plan, local trash or recycling collection schedule, service area, and any applicable custom service arrangement.

Routes, arrival times, and service sequence may vary. Unless specifically agreed to in writing, Pull Palz does not guarantee an exact arrival time.

SERVICE AREA

Pull Palz services are available only within areas we currently serve.

Submitting an order or service request does not guarantee that an address is within our active service area. If there is an issue with service availability for an address, Pull Palz may contact the customer to discuss available options.

MUNICIPAL & WASTE-HAULER SCHEDULES

Pull Palz is not the municipal or private waste hauler responsible for collecting a customer's trash or recycling unless a particular service expressly states otherwise.

Collection schedules may be changed by municipalities or private waste haulers. Customers should notify Pull Palz of known schedule changes that may affect their service.

DELAYS & SERVICE INTERRUPTIONS

Service may be delayed, modified, or rescheduled because of severe weather, hazardous conditions, emergencies, road closures, municipal or waste-hauler schedule changes, property-access problems, or other circumstances outside Pull Palz's reasonable control.

These situations are handled according to our Terms of Service and Return & Refund Policy.

FUTURE PHYSICAL PRODUCTS

If Pull Palz offers physical merchandise or products in the future, applicable shipping terms, rates, delivery estimates, and return conditions may be provided separately for those purchases.

CONTACT US

For questions about service availability or service at your address, contact:

Pull Palz LLC
11000 W McNichols Rd, Ste 323 #1051
Detroit, MI 48221
Phone: (313) 466-4362
Email: info@pullpalz.com
Website: www.pullpalz.com